Shopping Guides
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  1. To redeem, members need to log in to the Online Store.



  2. Select the Great Redemption sub-category that you want to view.



  3. Before you proceed to view the product(s), you are required to read the “General Disclaimer” & “Terms & Conditions” and click on the  confirming acceptance of the same.



  4. Browse for Redemption item(s).



  5. View product information




  6. Once you have selected all items you want to redeem, click on to view items selected for redemption.



  7. Filling up necessary information at the checkout page



  8. After the transaction is successful, you will receive a confirmation email.

  9. Store operator will contact you once your order is “ready for pick-up”.

  10. For Great Redemption Item(s), goods will be delivered within Eight (8) weeks for West Malaysia and Ten (10) weeks for Sabah/Sarawak after the end of the given delivery period, please be reminded to check and follow up on the arrival of your redeemed item(s) at the selected Store.

  11. If the Redemption Item(s) remain uncollected after One (1) month from the end of delivery period mentioned above, COSWAY shall treat the order as cancelled. COSWAY may impose penalties by reducing the validity period of your eRC(s) for the cancellation.


 

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