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Click here to view the Redemption Program Terms and Conditions.

  1. Log in to your member ID (1), and then click “Great Redemption” (2) by mouse over to “Deals & Features” menu.

  2. You are required to read the “General Disclaimer” & “Terms & Conditions”. Tick the “Do not show this message again” checkbox or leave it blank and then click “Close” to confirm acceptance of the same.

  3. Browse for Redemption item(s).

  4. View product information.

  5. Once you have selected all items you want to redeem, click on to view items selected for redemption. Select your delivery method and continue by clicking “Checkout”.

    * Home delivery option is not available for Great Redemption program.

  6. Fill out the delivery information accurately.

  7. After the transaction is successful, you will receive a confirmation email.

  8. Store operator will contact you once your order is ready to collect.

  9. For Great Redemption Item(s), goods will be delivered within Eight (8) weeks for West Malaysia and Ten (10) weeks for Sabah/Sarawak after the end of the given delivery period, please be reminded to check and follow up on the arrival of your redeemed item(s) at the selected Store.

  10. If the Redemption Item(s) remain uncollected after One (1) month from the end of delivery period mentioned above, COSWAY shall treat the order as cancelled. COSWAY may impose penalties by reducing the validity period of your eRC(s) for the cancellation.